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Incident Response Drills for SRE
Scenario cards cover latency, data partial outages, and vendor dependency failures. You will practice commander roles, customer comms drafts, and metrics snapshots under time pressure.
Logistics
2 weeks · 4h/week · Workshop · ¥72,000 JPY (informational)
Included focus areas
- Role cards for commander, scribe, and comms
- Severity rubric aligned to internal tiers
- Customer-facing update templates
- Metric snapshots with minimal jargon
- Vendor bridge etiquette
- Post-incident review facilitation
- Game-day scheduling tips
Outcomes
- Facilitate a 30-minute drill with a written timeline.
- Produce a customer update your PM would ship.
- List three systemic fixes from a mock outage.
Responsible instructor
Ami Fujita
SRE coach for cross-border product squads.
FAQ
Live production?
All scenarios are simulated; no access to your employer systems.
Language?
Drills run in English with JP glossary handout.
Limitation?
Crisis media training is not included.
Experience notes
“Commander rotation felt awkward at first — by day three our comms drafts were actually usable.”
“Severity rubric from the SRE drills course is pinned in Slack now.”