Data Protection
Last updated: 2025-10-01
1. Data Controller
Energy Wave Academy, operating energy-wave.digital, with address 428-1043, Nogecho, Naka-ku Yokohama-shi, Kanagawa, Japan, acts as the data controller for personal data collected through this site and enrollments.
2. Categories of Data
We may process identity and contact data (name, email, phone), account credentials, billing-related information (processed by payment partners when applicable), technical data (IP, device, browser), usage analytics if consented, and content you submit in forms or assignments.
3. Purposes of Processing
We use data to deliver courses, provide mentor feedback, respond to inquiries, improve our services, secure the platform, comply with law, and—only with consent—send optional marketing.
4. Legal Bases (where GDPR-style analysis applies)
Processing may rely on contract performance, legitimate interests (such as fraud prevention and service improvement balanced against your rights), legal obligation, or consent for non-essential cookies and marketing.
5. Retention
We retain account data while your relationship is active and for a reasonable period afterward to resolve disputes and meet legal obligations. Course submissions may be retained according to syllabus documentation. Analytics with consent is retained only as long as needed for aggregated reporting.
6. Processors and Transfers
We use infrastructure and email providers that may process data outside Japan. Where required, we implement appropriate safeguards such as standard contractual clauses and vendor reviews.
7. Cookies and Similar Technologies
See our Cookie Preferences page for a detailed breakdown. Essential cookies operate the site; analytics cookies require your opt-in where applicable.
8. Your Rights
Depending on applicable law, you may request access, correction, deletion, restriction, portability, or object to certain processing. Japanese consumers may have rights under the Act on the Protection of Personal Information (APPI). EU residents may have GDPR rights. Contact us to exercise rights; you may also complain to your supervisory authority where relevant.
9. Security
We apply administrative, technical, and organizational measures appropriate to the risk, including access controls and encryption in transit where supported. No method of transmission is completely secure; please use strong passwords.
10. Children's Privacy
Our services target adults and professional learners. We do not knowingly collect data from children under 16 without guardian consent. Contact us to request removal if you believe we collected a child's data improperly.
11. Policy Updates
We will post changes on this page and adjust the last updated date. Material changes will be highlighted on the site or via email when appropriate.
12. Contact
Questions: hello@energy-wave.digital · +8161-080-8596 · 428-1043, Nogecho, Naka-ku Yokohama-shi, Kanagawa, Japan